In a move that affects hundreds of thousands of Jeep owners, Chrysler has issued a recall for approximately 338,000 Jeep Grand Cherokees due to potential issues related to a steering part. The recall specifically involves the 2011-2013 models of the much-loved SUV that were sold in North America.
The Detroit-based automaker, one of the most recognizable brands in the US, made the decision to issue the recall following an alarming number of consumer complaints relating to this problematic part in the Grand Cherokee.
The potential problem lies with a faulty steering damper bracket that could fracture, leading to what the company has termed a “diminished steering response. In essence, the steering of the vehicle might become slightly unresponsive under certain conditions, causing a direct threat to the safety of the vehicle’s occupants and other road users.
In some severe cases, the faulty bracket can cause a complete disconnect of the steering system. This could result in a loss of control of the vehicle, significantly increasing the risk of accidents, especially when driving at high speeds.
The steering damper bracket is a vital part of the vehicle’s suspension system, designed to control ‘bounce’ and ensure smooth handling on various road terrains. In the affected Jeep Grand Cherokees, the failure of this essential component can lead to a wide range of safety concerns.
While the recall is indeed a significant one, it’s important to note that thus far, Chrysler has reported no accidents, injuries, or fatalities linked directly to this issue. The company’s immediate action to address the problem demonstrates their commitment to customer safety and satisfaction.
Owners of the affected models will receive notification of the recall, and the company has stated it will fix the issue at no cost to them. Concerned Jeep Grand Cherokee owners can get confirmation of the recall and schedule their repair by contacting Chrysler’s customer service or by checking the National Highway Traffic Safety Administration’s database using their VIN.
Chrysler’s proactive recall indicates their effort to uphold their long-standing reputation for producing reliable and safe vehicles. Despite the current circumstances, Jeep owners can rest assured that the automaker is taking all necessary steps to address potential safety issues immediately.
It may be inconvenient and worrisome for some Jeep Grand Cherokee owners to contend with this recall. Still, the action is a crucial measure taken by Chrysler to ensure the ongoing safety of their customers, showing the extent they would go to eliminate every possible risk associated with the Jeep Grand Cherokee steering system.
